Collaboration programs for coordinated replenishment in buyer-supplier dyads have become popular among companies willing to increase market responsiveness, decrease safety stocks and increase control over the supply chain. In parallel , logistic performance measures have been identified as a crucial element for defining objectives, supervise improvements and effectively managing the supply chain.

We propose the use of a common scorecard to share performance measurements between buyer and supplier in collaboration projects. The common scorecard works as a tool to facilitate the communication between partners and to transparently share partners' individual objectives in a structured and objective way. The use of the common scorecard is illustrated by means of a practical case of the implementation of a vendor managed inventory in an environment with high demand volatility, long lead time and customized products.

Ruth Banomyong, Associate Professor, Department of International Business, Logistics and Transport Management, Faculty of Commerce & Accountancy, Thammasat University, Thailand
Nucharee Supatn, Assistant Professor, Department of Management, School of Management, Assumption University, Thailand

The purpose of this paper is to present a supply chain performance assessment tool developed for one of Thailand's leading commercial banks. The rationale behind the tool development was based on the bank's commitment to improve supply chain capabilities of its SME clients. The objective of the supply chain performance tool is to measure the performance of a firm's key supply chain activities under different performance dimensions. Before the development of the tool, supply chain assessment tools have been utilized in the country such as the SCOR model but it was soon discovered that existing supply chain assessment tools used were too complicated and too difficult to use, especially when dealing with SMEs.

It was therefore decided to develop a supply chain assessment tool that could be utilized as a framework when trying to assess the performance of a firm's supply chain system. The tool was developed based on an extensive literature review related to logistics and supply chain performance measurement. The 9 key internal supply chain activities as proposed by Grant et al. in 2006, constituted the backbone of the assessment framework while performance was measured based on 3 dimensions.  These 3 assessment dimensions were cost, time and reliability.

The tool was then test piloted on 25 local SMEs. The results were then compared to existing performance benchmarks as well as with a top Thai company in order to see if there were any gaps in the supply chain performance of the trial group.